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Overtalking is a Listening Problem: A Leadership Communication Lesson

Most leaders think overtalking is a communication style issue.

 

It isn’t.
At least not mainly.

 

Overtalking is usually a listening problem.

 

A leader talks too long, explains too much, repeats the point three different ways, answers questions nobody asked, fills every silence, and then walks away thinking, Well, at least I was clear.

 

Maybe.

 

But clarity is not measured by how much was said. It is measured by what actually landed.

 

And nothing looks more JV-ball than a leader who overexplains and under-clarifies.

 

That combination is surprisingly common. Lots of words. Very little signal. The leader keeps talking as if volume and duration will do the work that precision should have done in the first place.

 

It doesn’t.

 

In fact, overexplaining often makes the point weaker. The more you sprawl, the less people know what actually matters. Attention drops. Energy drops. Ownership drops. What could have been crisp and useful becomes bloated and forgettable.

That is why overtalking is not mainly a speaking problem. It is a listening problem.

 

If I am really listening, I notice when the room already has it.
If I am really listening, I notice when faces change.
If I am really listening, I notice when I have crossed the line from adding value to creating drag.

 

A lot of leaders overtalk for reasons that feel noble.

 

They want to be helpful.
They want to be thorough.
They want to reduce confusion.
They want to make sure nobody misses the point.

 

Fair enough.

 

But a lot of overtalking is not generosity. It is anxiety with a briefcase.

 

We keep talking because silence feels uncomfortable.
We keep explaining because ambiguity makes us itchy.
We keep adding because we are not sure the point landed.
And sometimes we keep going because we are starting to defend.

 

That part matters.

 

Because if you are defending, you have already lost. You just don't know it yet.

 

Once you shift from clarifying to defending, the conversation changes. Now it is not about helping the other person understand. Now it is about protecting yourself, proving yourself, or trying to force agreement. Your words get heavier and less useful at the exact moment you think you are helping.

 

You aren’t.

You are usually digging.

 

Strong leaders do something different. They make the point and let it stand. They do not confuse extra explanation with extra clarity. They do not treat every question as a threat. They do not panic when the room gets quiet.

They trust the point.

 

That matters in every setting, but especially in coaching, feedback, and performance conversations.

 

The moment you over-explain, you often rob the other person of reflection.
The moment you answer your own question, you end their thinking.
The moment you fill every silence, you train them not to use one.

 

Silence is not empty. Silence is where processing happens.

 

And this is where overtalking gets especially expensive for leaders. When you talk too much, you usually reveal one of two things: either you are not clear on the point, or you do not trust the other person to do any work.

 

Neither lands well.

The hidden message of overtalking is often:

 

“I trust my explanation more than your ability to think.”

 

Again, that is usually not the intent. But intent is cheap. Impact is what people live with.

 

The best leaders I know are rarely the ones with the most words. They are the ones with the best judgment about when enough has been said. They know how to make the point, sharpen the takeaway, and stop before their own anxiety takes the microphone.

 

That is not being terse. That is being disciplined.

 

A useful question for any leader is this:

 

Am I talking to create clarity, or am I talking to relieve my own discomfort?

 

That question catches a lot.

 

So does this one:

 

Have I made the point, or am I now defending it?

 

Because those are not the same thing.

 

Leadership communication is not a word-count contest. It is an act of transfer.

 

Did the idea move?
Did the decision become clear?
Did the other person understand what matters?
Did they leave with ownership?

 

If the answer is yes, stop talking.

 

Once the point is clear, more words are usually just static.

 

And static is not leadership.

 

Leadership is helping people understand what matters, what comes next, and what is expected of them.

 

That usually takes fewer words than anxious leaders think.

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